About Us

Meet the Team

Meet the professional, dedicated and hard working members of our in-house team that help us to deliver our high quality services to each and every customer every single day.

Meet the Team

Leadership Team

Chris Quickfall - CEO

Chris is founder and CEO of a number of businesses which focus on enhancing the lives of people with diverse learning needs. As well as leading these businesses – e-Quality Learning, Learning Labs, Invate and CognAssist – Chris is a member and representative of the British Assistive Technology Association (BATA) and has advised government on their policies towards disabled students in education. Chris has personal experience of having an additional learning need, and was identified as having dyslexia whilst studying Mechanical Engineering at Northumbria University. He often presents at industry conferences and is a passionate entrepreneur.

Neil Stephenson - Non-Executive Director

An experienced Chairman, Non Executive Director, CEO, Investor, Entrepreneur and Mentor. Neil has won many accolades since 2009: he has been listed several times in the Times Fast Track Tech 100 and appeared both in the Times and FT. He won the Tees Valley Business Executive of the Year in 2010. He was a regional winner and national finalist of the Ernst and Young Entrepreneur of the Year awards in 2009 and then in 2014 was invited back as a judge. Neil is an active member on the e-Quality Learning board.

Michael Hall - Chief Finance Officer

Michael started his career in corporate banking, where he spent 8 years working for a ‘Big 4’ bank before moving on to director roles in high growth businesses. Michael’s experience includes the development and implementation of strategy, securing and managing multiple venture capital investments, and managing periods of significant growth and change within entrepreneurial environments. Michael is responsible for funding strategy, governance, the overall financial wellbeing of the company and alongside the rest of the board, the strategic direction of the company. Michael is a Chartered Global Management Account with the Chartered Institute of Management Accountants (CIMA).

Mike Annett – Chief Technology Officer

Mike is an experienced leader of software delivery organisations. He balances strong, confident technical skills with mature understanding of commercial context. Bright, focused, reflective, and proud to deliver effective working solutions of scale and quality, Mike previously worked at Tribal Group where he was Technical Director.

Professional Consultants

Dr John Welch - Neuropsychologist

Dr Welch is a consultant to eQL aiding in the development and iteration of several of our most innovative products and services. Dr Welch headed up Clinical Neuropsychology in Newcastle upon-Tyne and started services to the Epilepsy, Parkinson Disease, Normal Pressure Hydrocephalus, Joint Neurology/Neuropsychology surgeries and is also an expert witness.

Dr Clive Skilbeck - Psychologist and Neuropsychologist

Dr Skilbeck is a consultant to eQL supporting product development; especially in the areas of research, development, evidencing and validation. He has degrees from Liverpool University and a PhD from Plymouth University, is a Fellow of the British Psychological Society, and a member of the Australian Psychological Society and College of Clinical Neuropsychologists.

Dr Sue Wilkinson - Education, Psychology and SEN University Lecturer

Dr Wilkinson has a doctorate in Cognitive Psychology and is a specialist in the field of interventions and adaptions for the education of individuals with cognitive impairments. She is the author or co-author of a dozen research papers in associated subjects and has many years of experience as an Assessor of disabled students and their interventionary needs.

Brigid Callaghan - Consultant

Brigid has been working in a consultancy capacity for eQL since the end of 2015. She is an experienced education practitioner, advising on study and workplace skills and strategies.

Business Development Team

Claire Carr - Business Development Manager

Employment and Vocational Skills

Claire has a solid understanding of the challenges and legislation requirements faced by learning providers, due to previous leadership roles in the skills and welfare to work sector as either a prime or sub-contracted provider.

Louise Karwowski - Business Development Manager


Louise Karwowski’s role for e-Quality Learning and Learning Labs as Business Development Manager for Northern Sales draws on her vast experience as a Disability Needs Assessor to best support client solutions. Louise also contributes to training and advising for Cognassist supported by her work in Dyslexia and Autism Support.

Software Development Team

Fiona Waugh – Software Development Team Lead

Simon Scurfield – Software Developer

James Fox – Software Developer

Chris Alderson – Software Developer

Customer Support Team

Leanne Redshaw - Training Manager

Leanne has been with eQL since it’s early days and has been part of the training team during many developments within the company. Leanne has a solid understanding of the DSA process and uses this to oversee the Support Team to ensure that Learners needs are being met during their time with eQL. Leanne also has experience of being an eQL trainer and so has extensive knowledge of how the processes work to deliver the best training possible.

Samantha McDougall - Senior Training Coordinator

Samantha works with both the Learners and Trainers to ensure that learners receive a high level of service and support. She has a solid understanding of the AT Training process and the positive impact it can have during study. Samantha brings a wealth of Customer Service experience to her role to ensure all Learners needs are met during their experience with eQL.

Michelle Kennedy - Training Delivery Coordinator

Michelle has worked with eQL throughout many changes within the Disabled Students Allowance. She uses her impressive customer service background to ensure that learners receiving their training with eQL are given a high level of support throughout their course.

Vicky Lavery-Jones - Training Delivery Coordinator

Vicky has a vast background in Customer Service and a good understanding of the benefits of Assistive Technology. Vicky uses this experience to support Learners during their training and to ensure Trainers are providing a high level of service at all times.


We are always on the lookout for dedicated and passionate individuals to join our growing team throughout the UK. Get in touch if you think you have what it takes.

View Opportunities