About Us

Meet the Team

Meet the professional, dedicated and hard working members of our in-house team that help us to deliver our high quality services to each and every customer every single day.

Meet the Team

Leadership Team

Chris Quickfall - Founder and CEO

Chris founded the business in 2006 with a desire to improve the skills and opportunities available to people with diverse needs after being identified as having dyslexia whilst studying Mechanical Engineering. Chris is a member and representative of the industry body British Assistive Technology Association (BATA) and has advised the government on their policies towards disabled students in education.

Jim Chambers - Non-Exec Director

Jim has led businesses operating in support services, information technology and software, e-learning, strategic consulting, inspection services, vocational training, employment services, welfare to work and education.

Andy Gough - General Manager

Andy joined the team in January 2018 and has over 25 years’ experience in the technology industry covering both public and private sectors.

Michael Hall – General CFO

Prior to joining the group, Michael worked at an award-winning local business, overseeing significant organic and acquisitive growth, and had an 8 year stint in commercial banking at Barclays Bank PLC. Michael oversees personnel chances in the Finance team, as well as reviewing systems and providing feedback to the board and wider business.


Dr John Welch - Neuropsychologist

Dr Welch is a consultant to eQL aiding in the development and iteration of several of our most innovative products and services. Dr Welch headed up Clinical Neuropsychology in Newcastle upon-Tyne and started services to the Epilepsy, Parkinson Disease, Normal Pressure Hydrocephalus, Joint Neurology/Neuropsychology surgeries and is also an expert witness.

Dr Clive Skilbeck - Psychologist and Neuropsychologist

Dr Skilbeck is a consultant to eQL supporting product development; especially in the areas of research, development, evidencing and validation. He has degrees from Liverpool University and a PhD from Plymouth University, is a Fellow of the British Psychological Society, and a member of the Australian Psychological Society and College of Clinical Neuropsychologists.

Business Development Team

Claire Carr - Business Development Manager

Sector: Employment and Vocational Skills

Claire has a solid understanding of the challenges and legislation requirements faced by learning providers, due to previous leadership roles in the skills and welfare to work sector as either a prime or sub-contracted provider.

Louise Karwowski - Business Development Manager

Sector: Education

Louise is based in the Manchester area and is a former DSA Assessor, Study Skills Tutor, Study Mentor and Proofreader which means there isn't much she doesn't know about our industry.

Leanne Redshaw - Training Development Manager

Sector: Training

Leanne has been with the company since the very beginning and has led the development and training of all of our freelance trainers. Leanne has a solid understanding of the DSA market and the technology required for people with disabilities.

Technical Team

Fiona Waugh – Senior Software Developer

Fiona is a highly experienced software developer, who joined the company in 2015. She develops new functionality, and maintains existing functionality, for our platforms, and implements change requests to meet business and customer requirements. Before joining us, Fiona spent many years working in Nairobi for an international development charity. Fiona is a guide runner for a visually impaired runner.

David Harper - System Administrator

Oliver Turner – Technical Support Analyst

Chris Alderson – Software Developer

Michael Macneil – Senior Developer

James Fox – Software Developer

Customer Support Team

Sam Laidlaw - Training Operations Manager

Sam has managed the operations of eQL’s training team since 2012.

Samantha McDougall - Senior Training Coordinator

Michelle Kennedy - Training Delivery Coordinator

Vicky Lavery-Jones - Training Delivery Coordinator

Vicky has a vast background in Customer Service and a good understanding of the benefits of Assistive Technology. Vicky uses this experience to support Learners during their training and to ensure Trainers are providing a high level of service at all times.

Ben Collins - Training Delivery Coordinator


We are always on the lookout for dedicated and passionate individuals to join our growing team throughout the UK. Get in touch if you think you have what it takes.

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