"Pam was chatty, friendly and pleasant, making me feel at ease. She went at my pace, breaking when I asked to and she answered all my questions. She was very comprehensive with lots of relevant examples of when I could use the different features. She seemed very knowledgeable. I thought communication was spot on. I liked that I had a text from her and her phone number beforehand in case I needed it. I wouldn't change anything. My first session has been very helpful. I particularly liked that I had the choice between virtual or face to face training.” - Martha